1. Discuss
Define operating locations, users, fleet or project requirements.
The exact commercial arrangement depends on the organisation, but the operating journey should remain understandable from the first conversation.
Customer journey
Define operating locations, users, fleet or project requirements.
Confirm the appropriate account and commercial arrangement.
Record value or activate approved commercial terms.
Set up eligible people, vehicles, cards and controls.
Place fuel value into the approved operating context.
Follow account and fuel activity through CAMS.
Use statements and exports to close the reporting loop.
Next step